Terms & Conditions

Acceptance of orders by J&J is conditioned upon Buyer’s assent to these Terms and Conditions.

If any of these Terms and Conditions are not acceptable to Buyer, J&J must be notified at the time of initial order placement.  Any change or waiver of J&J’s standard Terms and Conditions must be supplied to Buyer in writing and will apply only to the specific transaction to which it is referenced.

The validity, construction, and enforcement of the purchase order between J&J and Buyer shall be governed by the laws of the Commonwealth of Massachusetts.

Design Documents

A STEP model and .pdf print are required at the time of the purchase order submission.

The Buyer is responsible for any issues due to unclear design information, for miscommunication caused by hand-drawn prints, and for issues resulting from differences between STEP models and prints.

If a print and model is not available, J&J can create these documents for an agreed upon fee, but it is the Buyer’s responsibility to carefully review and accept these documents.

Tolerances and Inspection

Unspecified tolerances are assumed to be:

Fractions: +/- .03125”

.xx:  = +/- 010”

.xxx: +/- .005”

.xxxx: +/- .0005”

Dimensions in parentheses will be considered “reference only”.

We inspect dimensions shown on the print, not the model.

Unless specified otherwise, we account for plating in finished dimensions, but not paint.

Unless otherwise specified, J&J Machine inspects to ANSI Z1.9 with a AQL 1.5 sampling plan.

First article reports will incur an additional charge.


Certifications for material and finishes must be specified at the time of order.

RoHS compliance must be specified at the time of order.

Use of Stock Material

When parts are designed to be made from plate stock or angle stock, we will try to work around any imperfections in the stock, but we cannot prevent existing scratches or imperfections.  Angle stock may not be a true 90.


Shipping terms are FOB Marlborough, MA, prepaid and added to invoice.

We ship via UPS or, at our discretion, provide local delivery at no charge.

If products are damaged in transit, Buyer is responsible for filing insurance claim with freight carrier or with insurance companies. Buyer is still liable to J&J for invoiced charges.

Warranties and Returns

Our liability is limited to the cost of the part and in no cases shall we be liable for indirect, incidental or consequential damages.

If there is an issue with the part, we will rework it, remake it, or provide a credit at our discretion.

An RMA (Returned Goods Authorization) number will be issued, and this RMA number must be noted on the return package.  Packages without an RMA number may be refused.

Returns after 90 days require J&J approval.

J&J will be indemnified and held harmless for any and all claims or liabilities which may arise from any injuries or damages resulting from the owner’s conduct including such actual, reasonable attorney’s fees J&J may incur in defending such claims or liabilities.

Purchase Order Cancellations

In the event of a cancellation of an order, J&J will invoice all costs incurred up to the time of cancellation.

Delivery Times

Quoted delivery times are an estimate at the time of quotation.

Credit Policy

J&J standard payment terms are net 30 days from the date of invoice. All Buyer accounts are subject to credit approval in order to receive our standard terms. Notwithstanding this policy, all orders are additionally subject to partial or complete prepayments depending upon the nature of the order and the Buyer’s payment history.

Overdue Invoices

Past due invoices may incur a 2% per month interest charge.

J&J shall be reimbursed for all costs and expenses relating to the collection of delinquent accounts, including, but not limited to legal fees and collection agency commissions.